All Information Services employees at CHOP fall within one of 24 career ladders. These ladders were developed in part to create an organizational structure that provides a framework for both horizontal and vertical career progression.
Career Ladders group positions in a manner that clearly reflects the progression of job-specific skills, responsibilities, and experience from entry level to advanced level within a particular position category. These help employees better understand where they reside in a broader organizational context, as well as the manner in which they may potentially grow or advance their careers. The following Career Ladders are sub-divided into Job Families — a hierarchy of positions from entry level through management.
| Title | IS Teams |
|---|---|
| Administrative Assistant | Shared portfolios |
| Audio/Visual Engineer | Technology Services |
| Business Analyst | Shared portfolios |
| Business Continuity Analyst | Cross Functional Operations |
| Database Administrator | IS Architecture, Database Services & Information Security |
| Data Center Specialist | Technology Services |
| Desktop Services Engineer | Technology Services |
| Enterprise Architect | IS Architecture, Database Services & Information Security |
| Information Analyst - Data or Delivery | Enterprise Analytics |
| Information Systems Developer | Shared portfolios |
| Information Systems Tester | Cross Functional Operations |
| Information Systems Trainer | Business Operations |
| Information Systems Analyst | IS Architecture, Database Services & Information Security |
| Network Engineer | Technology Services |
| Platform Engineer | Technology Services |
| Project Manager | Shared portfolios |
| Quality Assurance Analyst | Shared portfolios |
| Security Operations Engineer | IS Architecture, Database Services & Information Security |
| Strategic Consultant | Project Management & Strategy |
| Support Analyst | Technology Services |
| Systems Analyst | Shared portfolios |
| Systems Engineer | Shared portfolios |
| Telecom Engineer | Technology Services |
| Telecom Technician | Technology Services |
"I love working for an organization that delivers an invaluable service to not just the local community, but the whole world. It's rewarding to work on projects that support departments like oncology and cardiology. But the fact that what I do helps clinician provide better care to children makes my work even more meaningful to me. I worked in the for-profit, software development world for more than 20 years before coming to CHOP, where I participated in the rarely offered, civic-oriented programs. Now my job lets me be involved in the community every day."
"I'm a long-time CHOP employee, and have had the opportunity to work in three departments at the Hospital over nearly 16 years. I came here as a Child Life Specialist, drawn to CHOP because its Child Life program was one of the first ever established. After six years I transitioned to the web team to help build Kids' Health Galaxy. Then in 2011, I became an IS trainer. Today my role is to teach clinicians how to use EPIC, our electronic medical record system."
"I have 17 years of experience working in the healthcare industry. I decided to come to CHOP because I wanted to be a part of an organization that would provide opportunities to learn and grow. In my role as a Principal Business Analyst, I help lead a team of analysts that work to improve process at the Hospital. CHOP has a reputation for being a great place to work, which I certainly agree with. The job satisfaction you get working for a #1 children's hospital in a role that supports patient care is undeniable."
"In all the years I worked for a defense contractor, I longed to work in a field that had an immediate, positive impact on people's lives. When the chance came to contribute to the Hospital's research mission, I jumped at the opportunity. As supervisor for the web services team in Research IS, I administer the Research Institute's external site and intranet, as well as our portfolio of more than 80 public websites. My team also administers the Institute's Confluence collaborative environment and develops applications as needed to support research projects. It's exciting to be a part of the important work done at CHOP."