Your Second Day
Where to Report
Please reach out to your HR Recruiter and/or your hiring manager regarding start times, locations, dress codes and additional training schedules for your second day at CHOP.
Swiping In
We have an electronic timekeeping system. If you are an hourly employee, swipe in no earlier than five minutes before your scheduled start time. Time clocks are located throughout the various locations on every floor. In addition, all employees need to show or swipe their badge to enter any CHOP building. If the building has a card reader, simply pass your badge over it, face down.
Catching the Shuttle
You can catch the CHOP shuttle from 30th Street Station (the west side of the building) to the Main Hospital, Wood Center, and 3535 Market St. during the peak rush hours in the morning (6-9:05 a.m.) and afternoon (3-6:30 p.m.). A CHOP ID is required.
Required Training
The Joint Commission (the regulatory body that monitors our compliance to standards of care) requires that all employees complete training within the first 7 days of employment. This training is mandatory.
You will receive instructions about CHOP's internal learning management system, LearningLink, on your first day. After you have attended New Employee Orientation, you may access LearningLink internally, via the CHOP Employee intranet or from your home computer. To access LearningLink directly, go to http://chop.sumtotalsystems.com
Username
Your LearningLink username is your 6-digit employee number. If you do not have an employee number or you can't find it, please contact your supervisor. You can also call the NEO Hotline 267-426-6633.
First Password
The first time you log into LearningLink, your password is lmslogin. It is all lower-case letters and is case-sensitive. You will create a new password after you login. LearningLink passwords must be at least 4 characters and can include special characters/numbers.
Need Help Logging In?
Please call the IS Support Desk at x44357 or 215-590-4357 for all technical issues.
Employee Intranet
The CHOP Employee Intranet and CHOP Research Institute intranet are accessible from any computer in the hospital network. You can use it to access LearningLink (Education and Training), Staff Directory (you can search by name or department, and you can page someone), CHOP News and Department sites.
For your reference, the Human Resources Policies and Procedures manual is available to all employees through the CHOP Intranet.
Using E-mail
To access e-mail from home or away from the CHOP network, go to https://email.chop.edu
Using the Phones
We have two different exchanges – 215-590-xxxx is used for clinical areas and numbers patients and families need to access, and 267-426-xxxx for all other areas. When dialing from an internal phone, use 4-xxxx when the exchange is 215-590-xxxx, use the extension 6-xxxx when the exchange is 267-426 and use the extension 5-xxxx when the exchange is 267-425-xxxx.
Telephone Directory
Please update the Staff Directory, available through the Employee Intranet, when you receive your e-mail address.
Send the following information to staffdirectory@email.chop.edu from your CHOP e-mail account:
- Your name
- Your department
- Your location
- Pager number and type (alphanumeric or numeric) - if applicable
- Your phone extension number
Contact Us
Orientation questions
(267) 426-6633
Benefits questions
Benefits Hotline, (215) 590-1932
Health screening questions
Occupational Health, (215) 590-1928
