Scheduling an appointment
In efforts to provide a more convenient scheduling experience for our patients, families and referring physicians, outpatient appointments can now be scheduled months in advance. We are currently scheduling appointments through June 30. We will begin scheduling of appointments for July 1, 2014 and beyond in May 2014. At your next appointment, you’ll be encouraged to schedule your child’s follow-up visit at the time of check-out.
This change applies to all Neurology providers at all locations, replacing our previous “open access” scheduling process, which allowed for appointment scheduling only within two weeks in advance of the desired appointment date.
The Children’s Hospital of Philadelphia participates with most of the major local insurance companies. To confirm that we participate with your insurance carrier, please contact a Neurology representative at 215-590-1719.
Referring physicians may use the Expedited Appointment Request form.
Consultations and second opinions
If your child has already seen a neurologist, please have complete records and your contact information forwarded to:
Division of Neurology
Attention: Second Opinion
6th Floor Wood Building
Philadelphia, PA 19104
Fax number: 215-590-2223
These records will be reviewed and you will receive a return phone call to schedule an appointment.
Preparing for your child's appointment
Please arrive 10 minutes early for your appointment to check-in. Please note, if you are 15 minutes late for your appointment, you may be asked to reschedule.
Please remember to bring the following to your child's appointment:
- Insurance card
- A referral and co-pay, if required by your insurance
If you have an out-of-network insurance, your visit will require an authorization or you will be responsible for payment of services. Please have your primary care physician contact your insurance company to obtain an authorization.
Directions, parking and arrival
If you need directions to one of our Children's Hospital locations, please see Directions and Parking.
If your appointment is at the Main Building, please park in the Wood Center Garage located off of Civic Center Boulevard. A security officer will be at the parking garage entrance if you have any questions. Take the Wood Center elevators to the 6th floor and follow the signs to Neurology or EEG. Please bring your parking ticket with you so it can be validated after your appointment.
When you arrive in the Neurology reception area, check in with the desk staff. At check-in, new patients will be asked to complete a patient history form. After you check in, a medical assistant will take your child’s vital signs and will escort you to an exam room.
During your appointment
Your appointment may be scheduled with a fellow physician, certified nurse practitioner or attending physician. An attending physician will always visit with you and review the established care plan even if you are scheduled with a fellow physician or certified nurse practitioner.
Everything will be explained to you and your child before it happens. The clinicians will review your child’s medical history with you and examine your child.
After your appointment, proceed to the front desk to check out. Follow-up appointments are made by calling 215-590-1719 two weeks in advance of when your child is due for an appointment. Programs, such as Neuromuscular and Stroke, schedule differently. Visit their websites for information on scheduling.