Please do not use these forms to ask about symptoms or share patient information.
Your private health information is confidential and should only be discussed with your doctor.
If you are having a medical emergency, do not call or email us—call 911 immediately.
International Patient Services
Phone: 001-267-426-6298
Fax: 001-267-426-4991
Use our A-Z listing to find contact information for a department or program.
If you are researching a disease, or have a general question about a medical condition, the health information section of our website contains descriptions of most pediatric medical conditions.
Please do not send any information about your child’s health using any of our online contact forms. Call your primary care physician. If it is an emergency, call 911. We cannot answer urgent questions quickly over email.
Please call your child's pediatrician directly. We cannot update your personal information through email.
Please call your insurance company to find out if it will cover healthcare services provided at CHOP. Your insurance company can also tell you how much your copay will be when you come to the Hospital. Also, review our Financial Matters page for more information about health insurance.
Please call our Pre-Visit Office and Financial Counseling Hotline at 1-800-664-7855 to help address your insurance and billing questions prior to your visit.
Please find the department associated with the doctor you are looking for using our Find a Doctor tool. To find a department’s website, search our A-Z listing of specialties and services. Call the phone number provided on that department's website and ask to be put in touch with the doctor you're looking for.
If you are researching a disease or medical condition, please use our condition content and health information as resources. To protect the health and privacy of our patients, we have very strict infection control and patient privacy guidelines and cannot permit students to shadow doctors, nurses or other health professionals at the Hospital.
I'm a high school student interested in nursing and would like to shadow or observe a nurse at CHOP.
We do not allow students to shadow anyone at CHOP out of respect for the time of our clinicians, and the privacy and safety of patients and families. If you’d like to learn more about nursing, consider attending the Hospital’s Lunch with a Nursing Professional program, where students will gather in front of a panel of CHOP nurses for a 40-minute Q & A session, followed by small a group lunch with a nurse and tour of the Hospital. Contact us online for more information about "Lunch with a Nursing Professional."
CHOP can only accept shadowing college students as part of a paid program (nursing externship) or for college credit. Learn more about CHOP’s nursing externship program.
Please visit our nursing externship website for information about our externship program, requirements, and application process.
To find a place at CHOP to earn credit for your nursing education, contact our Educational Nurse Specialist.