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Michelle Hepburn, MD

About Michelle Hepburn, MD

Titles

Pediatrician

Certifications

Pediatrics – American Board of Pediatrics

Research Interests

breastfeeding perceptions

Education & training

Medical Degree

SUNY Buffalo School of Medicine

Internship

St. Christopher's Hospital for Children

Residency

St. Christopher's Hospital for Children

Patient experience rating

(based on 262 submissions)

  • Clear Explanation
    4.8 of 5
  • Showed Concern
    4.8 of 5
  • Would recommend
    4.8 of 5
  • Discussion of Proposed Treatment
    4.8 of 5
Learn about the patient experience rating system

Comments

  • We were informed of any side effects of the administered vaccine and she was gentle and understanding of my son's anxiety of needles

    5 of 5
    Jun 29, 2025
  • This was the first time my daughter was seen by Dr. Hepburn. She was fantastic. I had questions, my daughter had questions and she was great. When we left I said "I like her". And my daughter's response was "me too". She's 12 and all the things are happening to her body and she felt very comfortable talking to dr. Hepburn.....which made me feel very comfortable.

    5 of 5
    Jun 26, 2025
  • Dr. Hepburn is always great! She takes her time to understand any concerns we may have, and she does a great job with informing us about my sons development. I enjoy that our appointments never feel rushed, and they are informative. You can tell that she cares for her patients and that is very important to me as a mother.

    5 of 5
    Jun 15, 2025
  • She was very informative.

    5 of 5
    May 03, 2025
  • Dr. Hepburn was phenomenal as usual. We always try to schedule with her because she shows a great level of care for her patients and is knowledgeable, and she takes the time to listen to all of our concerns and answer all questions. (As first time parents, we can have a lot at times) . Our son response's very well to Dr. Hepburn as well.

    5 of 5
    Mar 13, 2025
  • Very patient with my children

    5 of 5
    Mar 05, 2025
  • Dr. Hepburn was excellent with my son. She addressed him directly, included him in decision making, and explained things in a way he would understand.

    5 of 5
    Feb 07, 2025
  • Answered all our questions patiently

    5 of 5
    Jan 25, 2025
  • The doctor was very attentive. Took the time to listen and speak directly to my daughter. She was patient and gave us good practices to follow. I have already raved about the session with Dr. Hepburn and my sister is considering moving her daughter to CHOP for her health care needs.

    5 of 5
    Dec 19, 2024
  • Dr. Hepburn is the best she listens and is so sweet.

    5 of 5
    Nov 17, 2024
  • Dr.Hepburn was amazing! I've heard nothing but good things prior to meeting her and she exceeded all of my expectations of her!

    5 of 5
    Oct 31, 2024
  • The doctor always makes me feel safe and informed when talking about my son

    5 of 5
    Oct 31, 2024
  • She was very personal and listened to my concerns and took care to respond to each questions or concerns.

    5 of 5
    Oct 23, 2024
  • Dr. Hepburn was thorough, logical, and compassionate. I'm sure I was another nervous parent but she made me feel at ease the moment she entered the room. That cannot be taught.

    5 of 5
    Aug 29, 2024
  • Dr Hepburn is wonderful.

    5 of 5
    Aug 26, 2024
  • Dr. Hepburn is always professional, friendly, and has a calming presence.

    5 of 5
    Aug 08, 2024
  • Thank you Dr. Hepburn & Thank you for amazing care!

    5 of 5
    Jul 30, 2024
  • Extremely happy with Dr. Hepburn, exactly what you want in a pediatrician.

    5 of 5
    Jul 19, 2024
  • Dr. Hepburn was great! This was our first visit with her and she listened to my concerns and was very professional and kind. Would definitely see her again!

    5 of 5
    Apr 25, 2024
  • The Doctor did extremely well with providing information we needed.

    5 of 5
    Apr 18, 2024
  • Doctor was very knowledgeable.Put my mind at ease. We came in for an emergency appointment. She was very calm & patient with us!

    5 of 5
    Mar 28, 2024
  • Blessed to have her

    5 of 5
    Feb 24, 2024
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About the Patient Experience Rating System

The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient’s protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.

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