Primary Care, West Grove

When the Office Is Closed

If you suspect that your child has ingested something dangerous (unintended medication, a dose of medication that is too high, a poison, etc.) please call the Poison Control Center at 1-800-222-1222.

The After Hours Program (AHP) is a service designed to have specially trained nurses provide telephone triage, assessment, advice and access-to-care information for a parent concerning their ill child. This is available whenever the office is closed. Simply call the main number and you will be connected with After Hours.

The most common reasons for calls after hours are listed below, along with medical information related to the reasons.

Please do not call After Hours for the following:


The following link provides information on the causes of fevers and the treatment for fever, as well as when you should speak with a nurse or pediatrician about your child's fever.


If the office is closed and you have questions or concerns about your child's asthma, please call After Hours. Your child's medical and medication record and be reviewed and you can be giving the best and most specific advice.


Please call After Hours if you have questions about a potential injury that your child may have sustained.


Your child may have a rash for any number of reasons. Use the links below to learn more about the most common causes of rashes. Remember, unless a rash is actually seen, it is difficult to correctly diagnose the cause. The information below will help you decide if you need to make an appointment with your pediatrician.

Ear Pain

Your child may have ear pain for any number of reasons. Below are links that provide information about the most common causes of ear pain. The information below will help you decide if you need to make an appointment with your pediatrician.



Fussy / Crying Baby

There are few things as frustrating as seeing your baby cry and feeling as though there is nothing that you can do to help. Some causes include colic (usually if the baby is younger than 4 months) and teething (usually if the baby is older than 4 months). Please look at the links below, but don't hesitate to call After Hours. The nurses there can help you help your baby.

Belly Pain

There are a lot of things going on in the belly. When your child complains of belly pain or acts like they have pain in the abdominal area, there could be a number of reasons for this. After hours, you will be put in touch with a nurse to speak with you about what might be going on. The following links may also be helpful.

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