Family Wellness Program
The Family Wellness Program (FWP) helps parents and kids who are hard of hearing or deaf face the day-to-day stresses that come with hearing loss. You may consult privately with one of our mental health specialists in hearing loss when more information or support is needed, or when your child is having trouble functioning in one or more areas (school, home, community, friends, etc.). We will help by listening; reviewing your child’s records; meeting with you and your child; and providing information, resources and recommendations. Our goal is to help your child to achieve his or her potential (or get back on track), to help you cope more effectively with a new (or old) diagnosis of hearing loss, or to help you through a difficult time in your child’s emotional, social or behavioral development.
Our services
Consultation
- Confidential consultation and support around your child’s social, emotional and behavioral development, interaction with others at home, school and in the community.
- Consultation and training for families, educators, behavioral health and other human service professionals around effective assessment and intervention with children and families with deaf or hard of hearing members.
Information and Resources
- Information on strategies to help children develop their emotional, behavioral and social competence skills.
- Accommodations that allow children to participate in activities in their home, school and community just like any other child their age.
- Access to state and local community services, support and resources.
Referrals and Introductions
- Mental health providers who work with families with hard of hearing or deaf members
- Families who have a child with hearing loss similar to your child's
- Hard of hearing or deaf adults who may be supportive to you and your child
- Professional parent and legal advocates in your state
Our Staff
Louise Montoya, MA, LPC, CSC is a Licensed Professional Counselor and nationally certified counselor and sign language interpreter, with 26 years professional and a lifetime of personal experience with deafness and hearing loss.
Lenore Stern, MSS, is a Licensed Social Worker and a member of the Cochlear Implant Program. She has worked with families who have children with special needs at The Children’s Hospital of Philadelphia since 1990, and is also the parent of two adult daughters, one with special needs.
How to get help from the Family Wellness Program
- Ask your child’s managing audiologist to make a referral for your child.
- For children with cochlear implants, contact Lenore Stern by phone at 215-590-7443 or e-mail at Stern@email.chop.edu
- For children with hearing loss (who do not use cochlear implants) contact Louise Montoya by phone at 215-590-7453 or e-mail at o set up an appointment. Montoya@email.chop.edu t
We practice family-centered care, educating and empowering you to make informed decisions about the emotional, social and behavioral well-being of your child and entire family.
Contact Us
- 1-800-551-5480
- Contact Us Online
- Request an Appointment