The Family Wellness Program (FWP) helps parents and kids who are hard of hearing or deaf face the day-to-day stresses that come with hearing loss. You may consult privately with one of our mental health specialists in hearing loss when more information or support is needed, or when your child is having trouble functioning in one or more areas (school, home, community, friends, etc.). We will help by listening; reviewing your child’s records; meeting with you and your child; and providing information, resources and recommendations. Our goal is to help your child to achieve his or her potential (or get back on track), to help you cope more effectively with a new (or old) diagnosis of hearing loss, or to help you through a difficult time in your child’s emotional, social or behavioral development.
Louise Montoya, MA, LPC, CSC is a Licensed Professional Counselor and nationally certified counselor and sign language interpreter, with 26 years professional and a lifetime of personal experience with deafness and hearing loss.
Lenore Stern, MSS, is a Licensed Social Worker and a member of the Cochlear Implant Program. She has worked with families who have children with special needs at The Children’s Hospital of Philadelphia since 1990, and is also the parent of two adult daughters, one with special needs.
How to get help from the Family Wellness Program
We practice family-centered care, educating and empowering you to make informed decisions about the emotional, social and behavioral well-being of your child and entire family.