*Each of these can be found in the Family Library in the Connelly Resource Center for Families, located on the 8th floor of the Main Hospital.
- Crossing the Quality Chasm – A New Health System for the 21st Century by the committee on the quality of Healthcare in America, part of the Institute of Medicine
- Josie's Story: A Mother's Inspiring Crusade to Make Medical Care Safe by Sorrel King
- To Err is Human: Building a Safer Health System by the Institute of Medicine
- Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality by John Nance