Healthcare experiences can be stressful for children of all ages. Preparing your child ahead of time for the things she may experience during her healthcare visit will reduce much of her anxiety, as well as help her cope.
Providing your child with honest, accurate information will help alleviate many of your child's fears and fantasies about what will happen. We offer some Tips to Help Prepare Your Child.
When you called to schedule your child's appointment with the Division of Orthopedic Surgery at The Children's Hospital of Philadelphia, we obtained basic information about your child, your concerns, any symptoms your child is experiencing, and insurance information.
You will receive a reminder call in the week before your child's scheduled appointment.
To assist with check-in at your child's appointment, we encourage you to download and print a copy of the New Patient Form, and bring it with you to your child's visit.
If your insurance company requires a referral before your child can be examined at CHOP, please contact your child's primary care provider to request an electronic referral. Your child's provider will need to know the date of your child's upcoming visit at CHOP, orthopedic provider numbers (which we will give you) and the CHOP Care Network location where your child will be seen.
Additionally, some insurance companies require pre-authorization from your child's primary care provider before your child can receive X-rays at CHOP. Current imaging tests help CHOP physicians accurately diagnose your child. Referrals need to be in place at the time of your child's appointment at CHOP or the visit may be delayed or rescheduled.
If you are unsure of exactly what will be required, please call your insurance company before your child's appointment.
For more details, see Financial Matters.
The Children's Hospital of Philadelphia offers additional resources for families, including:
For a complete list of services available to your child and your family at CHOP, see resources for families.
For details about what to bring to your child’s appointment, how to get to The Children’s Hospital of Philadelphia or a CHOP Care Network location, who you’ll meet and more, go to The Day of Your Child’s Appointment and your child's Examination and Tests.
For more information or to schedule an appointment, call us at 215-590-1527 or contact us online.
Reviewed by: Division of Orthopedic Surgery
Date: November 2013