Social Work and Spiritual Care

Frequently Asked Questions

You may have questions about social work, including:

What does a social worker do?

A social worker’s role, as part of the medical team, is supportive, informational and educational. We help to assess the psychosocial needs of your child and family, provide supportive counseling and connect you to the appropriate community or hospital resources. Social workers are also called upon to assess child protection concerns. Social workers can help determine what options are available to you when you miss work or your child misses school due to a medical condition.

How do I find out who my social worker is?

The social work department is open Monday through Friday from 8:30 a.m. to 5:00 p.m. There are on-call social workers available for emergencies after business hours. To find out who your social worker is, ask your child’s medical team or contact the social work department at 215-590-2072.

Can a social worker help with insurance and billing questions?

Yes, there are various resources available at CHOP to assist families in answering their insurance or billing questions. Social workers can help you decide which program will best fit your need.

Do you offer internships to students working towards a social work degree?

Yes, the social work department at CHOP has an internship program for students obtaining a Master's degree in Social Work. Please contact the social work department at 215-590-2072 for further information.

  • Print
  • Share

Contact Us