Accounts Payable Shared Services Center
CHOP Accounts Payable changes
On February 27, 2012, The Children’s Hospital of Philadelphia (CHOP) will centralize its Accounts Payable (AP) Operations, bringing together AP functions of the Hospital, Research, Foundation, Children’s Healthcare Assoc., Children’s Surgical Assoc., Children’s Anesthesiology Assoc., and Radiology Assoc. into a new Shared Service Center. The AP Shared Service Center will provide our vendors a more standardized and efficient payment process, as well as a single point of contact for Accounts Payable operations.
The transition to the new Shared Services Center will change the way invoices are received, processed and paid. Customer service contact information for questions about invoice processing and payment will also change and vendors will be informed of those changes.
Vendor Requirements
Change to bill address
On February 15, 2012 all invoices should be sent to the following centralized address:
The Children’s Hospital of Philadelphia
PO Box 2015
Secaucus, NJ 07096-2015
Or, invoices can be emailed to: chop.apinvoice@ipsmailbox.com
Change AP Contact Information
After February 20, 2012 contact CHOP’s APSSC Customer Service with all inquiries regarding payment:
Toll Free 1-855-247-1415 or (267) 426-2400
Or, email inquiries to: chopapssc@email.chop.edu
Guidelines for Email Submission to IPS
Use Purchase Orders
A valid CHOP Purchase Order Number must be referenced on all invoices. CHOP is standardizing use of Purchase Orders on most supplies/services; vendors who may not have received a Purchase Order in the past will now be receiving one. You must obtain the Purchase Order number from the requestor of the goods or service. For additional information regarding Purchase Orders, please email supplychain@email.chop.edu.
In the few instances a valid purchase order is not required; vendors must include a Routing Code on their invoice. The routing code must be obtained from the CHOP requestor of the goods or service. Non-compliance with this request will delay the payment process.
Vendor recertification
All vendors doing business with CHOP are required to submit a completed W9 and Billing email address. Non-compliance with this request may delay the payment process. A copy of the W-9 form can be downloaded at www.irs.gov/pub/irs-pdf/fw9.pdf.
Email completed W-9 and Billing email address to: chopapw9@email.chop.edu.
At CHOP, we value strong relationships with our vendors. Compliance with these changes will provide a streamlined payment process and better customer service.
If you have questions, contact Rosanna Hollingsworth at hollingsworth@email.chop.edu.
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