Vendor Relations and Access Program

Accounts Payable Shared Services Center

The Children’s Hospital of Philadelphia has centralized its accounts payable (AP) operations, bringing together AP functions of the Hospital, Research, Foundation, Children’s Healthcare Assoc., Children’s Surgical Assoc., Children’s Anesthesiology Assoc. and Radiology Assoc. into a new Shared Service Center. The AP Shared Service Center will provide our vendors a more standardized and efficient payment process as well as a single point of contact for accounts payable operations.

The transition to the new Shared Services Center will change the way invoices are received, processed and paid. Customer service contact information for questions about invoice processing and payment will also change and vendors will be informed of those changes.

Change to billing address

All invoices should be sent to the following centralized address:

The Children’s Hospital of Philadelphia
PO Box 2015
Secaucus, NJ 07096-2015

Or, invoices can be emailed to: chop.apinvoice@ipsservices.com

Change AP contact information

Contact CHOP’s APSSC Customer Service with all inquiries regarding payment:

Toll Free 1-855-247-1415 or (267) 426-2400, or email inquiries to chopapssc@email.chop.edu.

Please review Image Processing System's (IPS) guidelines for email submission.

Use of purchase prders

A valid CHOP purchase order number must be referenced on all invoices. CHOP is standardizing the use of purchase orders on most supplies/services. Vendors who may not have received a purchase order in the past will now be receiving one. You must obtain the purchase order number from the requestor of the goods or service. 

For additional information regarding purchase orders, please email supplychain@email.chop.edu.

In the few instances where a valid purchase order is not required, vendors must include a routing code on their invoice. The routing code must be obtained from the CHOP requestor of the goods or service. Non-compliance with this request will delay the payment process.

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