Doing Business With CHOP: Information for Vendors

Supply Chain is responsible for the contracting, procurement, storage and distribution of supplies, equipment and services, as well as for managing vendor relationships across the organization.

  • Value analysis: Evaluation and introduction and new products and emerging medical technologies
  • Contracting: Development of strategic sourcing strategies, facilitation of the RFx process and vendor contract management.
  • Procurement: Management of the acquisition process for all supplies, equipment and services.
  • Materials distribution: Centralized receiving, distribution and logistics operation.

CHOP operates in a centralized acquisition environment, where the Supply Chain department has been granted the full authority to manage the acquisition process and enter into contracts on behalf of the organization for the broad array of goods and services that are essential for the daily operation of the hospital. 

Vendor relationships

It is the goal of Supply Chain to ensure that the products and services we purchase meet the needs of the physicians and patients that we serve. We partner with vendors in many product categories and that range from multi-national corporations to small, locally-based businesses.

Ideal vendors are those who provide value and understand our culture and expectations. We value vendors who take the time to understand our institution and who look for ways to add value. Vendors must understand our business requirements, be agile in responding to changing market conditions, and value the importance of delivering the highest quality products and services at the lowest cost.

We endeavor to conduct business with vendors in a way that maximizes the ability of CHOP to carry out its patient care, research and education missions, and in accordance with legal and ethical standards aimed at preventing conduct that may inappropriately influence procurement decisions.

Vendor opportunities

CHOP is committed to providing opportunities to small disadvantaged businesses, women and minority-owned small businesses, veteran-owned small businesses and small businesses located in historically underutilized business zones.  CHOP encourages all small, local, diverse and disadvantaged businesses to register on our online bidding system ( to be made aware of all large order or term contract bids that are available. Current list of open bids: Bidsync

Vendor access

Vendors are prohibited from making sales calls and unsolicited visits to departments. Appointments are required for all vendor representatives, except for: routine deliveries or pick-ups, including deliveries of office supplies or food products; pick-ups or deliveries by UPS, Federal Express, or courier services; visits for product or device recalls and emergency deliveries and service; and onsite consulting or construction work under a long-term agreement.

CHOP has instituted a vendor access program that provides flexibility in managing business relationships with vendors who require access to the Main Hospital facilities. CHOP's Vendormate© program streamlines the collection and management of key information regarding the regulatory and compliance status as well as business operations of our vendors. Through this program, vendors can electronically provide the information we need to:

  • Communicate our unique and most current business policies.
  • Ensure that we have the most accurate understanding of vendor business, capabilities and contact information.
  • Screen business partners, vendors and representatives against state and federal sanction lists.
  • Manage access to our facilities and patient-care areas based on immunization, training and compliance status.

Vendors are not permitted to use Hospital resources to disseminate information to Hospital personnel or leave any type of printed or handwritten materials, advertisements or signs in patient care areas or public areas in any Hospital facilities. If Vendors wish to leave materials that may be useful to our patients, please give them to the appropriate department which will decide whether to accept the materials.