The Children's Hospital of Philadelphia
www.chop.edu
Patient and Family Guide to The Children's Hospital of Philadelphia — Introduction

Staff member 1: I'm here to help.

Staff member 2: To heal.

Staff member 3: To do whatever needs to be done.

Staff member 4: To comfort.

Staff member 5: To care.

Steven M. Altschuler, CEO: As a pediatrician, I recognize given a choice that you would rather be at home than here at the hospital.

Staff member 6: I'm here to explain.

Staff member 7: To listen.

Staff member 8: To find answers.

Staff member 9: To ask questions.

Steven M. Altschuler, CEO: While you're here with us, we will do our best to make sure that you and your family are comfortable, well informed, your needs are being met, and your voice is being heard.

Staff member 10: To get you involved.

Staff member 11: To keep you involved.

Staff member 12: To do whatever it takes to help patients and families feel better.

Staff member 13: Get better.

Staff member 14: Know better.

Staff member15: Understand better.

Steven M. Altschuler, CEO: Our staff is well trained, experienced, and dedicated to the care of children. Our sole priority is you and your child. The purpose of this presentation is to familiarize you with our facilities and our staff. So as you learn your way around the hospital, the most important thing to remember is that the hospital revolves around you.