Social Work
The department of Social Work and Family Services at The Children's Hospital of Philadelphia is made up of a variety of professionals and programs dedicated to supporting you and your family as you make important decisions about your child's care. These services are designed to address the social, psychological and spiritual needs you may have during the course of your child's healthcare experience. Services and programs are available during an inpatient hospitalization, when you're visiting an outpatient office or clinic, and even after your child returns home.
A variety of programs and services to meet your needs
The following is a list of services and programs offered by the Social Work department. To access these services, please contact the department at 215-590-2072.
Social Workers
Our network of dedicated professional social workers are available to consult with and counsel you and your family about healthcare planning and decision-making. Trained to support you as you cope with your child's illness, they can also assist you as you navigate through hospital and insurance systems. Assistance is also provided for school, employment and financial issues and in referrals to community-based and support agencies.
Chaplains
Professionally trained hospital chaplains are available around the clock to address your religious and spiritual needs.They work with community clergy and representatives of many religious organizations to provide for a family's preferences in religious rituals and spiritual activities. Learn more about the Chaplaincy program.
Everstar Bereavement program
The Children's Hospital of Philadelphia offers a comprehensive bereavement program to grieving families. The Evenstar Bereavement Program's many services, events and informational resources are designed to offer support, hope and guidance to families as they grieve. Learn more about the Evenstar Program.
Family Consultants
Family Consultants are parents of children who have been cared for at CHOP. They are employed by the Hospital to work directly with families to assist them in navigating the healthcare experience. They bring a unique understanding and compassion when addressing families' needs as they have often been in the same situations themselves. In addition to family support, consultants also serve and represent family interests on a wide range of Hospital committees and planning initiatives.
Family Resource Coordinators
Family resource coordinators maintain current information about resources available to families who are receiving care at CHOP. They also help educate families about the services provided by the Hospital that are designed for their comfort and convenience. They staff the Welcome Centers, The Connelly Resource Center for Families and the family lounges in the intensive care units.
How to contact us
Any patient or family member can contact the Social Work and Family Services department to inquire about available services or to make a specific request. The department serves all patients and families of The Children's Hospital of Philadelphia without restriction.
Please call 215-590-2072 weekdays from 8:30 a.m. to 5 p.m. Evenings and weekends please call the Main Hospital phone number, 215-590-1000, for assistance.
Contact Us
- 215-590-1000
Get Driving Directions
