Visit/Contact a Patient at The Children's Hospital of Philadelphia
Be sure to read our updated Visitor Guidelines for Jan. 2, 2013 – March 31, 2013.
Contact a patient by phone
To contact a patient at the Hospital, you will need the patient's full, correct name. Call our Patient Information line at 267-426-0382. The operator will give you the patient's hospital room phone number. Please note that the patient's parent can choose not have this information available, and if that is the case, the operator will not disclose the phone number.
Under no circumstances will the operator disclose information about a patient's medical status, room number or any other personal information.
Send a patient an e-Card
From our Web site, you can choose and send an e-Card to any inpatient in the Hospital. Please keep in mind that e-Cards can only be delivered to inpatients, and will take 1-2 days to be delivered. Learn more about e-Cards.
To send mail or packages to a patient
To send mail to a patient at Children's Hospital, please address it as follows:
Child's full name and room number
The Children's Hospital of Philadelphia
34th Street and Civic Center Blvd.
Philadelphia, PA 19104-4399
Our online gift shop
Family and friend can order gifts for inpatients by visiting our online gift shop. Gifts ordered by 3 p.m. are usually delivered the same day, barring any medical restrictions the patient may have.
Visiting information
The following information is provided to help you plan your visit to The Children's Hospital of Philadelphia. Our guidelines are designed to help protect our patients, their families and other visitors. Please read this information carefully. Your understanding is important for the safety of our patients.
Visitor identification
Visitors are asked to check in upon entering the building and obtain a visitors pass. Visitors entering the Main Hospital building can check in at the Information Desk located in the Main lobby. Visitors entering the Wood Building can check in at either the Information Desk in the first floor lobby, or at the ADA CARing for Kids Welcome Center on the second floor, just off the elevators. The visitors pass must be worn during your visit, and a new pass must be obtained every day you visit.
Visiting hours
Visiting hours for patients' relatives and friends are 10 a.m. to 9 p.m. Immediate family are welcome to be present at any time, and one parent or guardian is invited to stay overnight.
Latex balloons
Latex balloons are not allowed at Children's Hospital, because many children have allergies to latex. Mylar balloons are allowed, and are available in our gift shop on the first floor of the Main Building.
Contact Us
- 215-590-1000
- Contact Us Online
- Request an Appointment