Fakhereldeen Mohammed Fakhereldeen Mohammed is a patient care navigator with Global Patient Services at Children's Hospital of Philadelphia. Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background As a multilingual patient care navigator, Fakhereldeen supports patients and families in International Patient Services. He strives to deliver excellent and timely services for international patients and their families, all while ensuring effective communication between the family and the care team. Fakhereldeen Mohammed has experience working as a therapeutic support staff member, where he provided therapy to people with behavioral health needs in a variety of settings. He also has 10 years of experience working in patient services. He has advanced training in Arabic, English and medical interpretation. Fakhereldeen speaks three languages — English, Arabic and Nubian. Education and Training Additional TrainingMedical Interpretation - Bridging the GAB: Quantum Inc. Undergraduate DegreeBS in Information Technology - La Salle University, Philadelphia, PA Associate's degree - Community College of Philadelphia, Philadelphia, PA Titles and Academic Titles Patient Care Navigator, Global Patient Services Departments and Services Department of Global Medicine Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.