Shaila is an International Intake Coordinator for Global Patient Services. She is responsible for processing all new patient referrals that come from families, physicians, embassies, governmental health authorities, foundations, and insurance companies worldwide. She uses her international experience to understand families’ concerns and barriers and provides ongoing communication between the families and the clinical team throughout the intake process. Shaila is multilingual, speaking Italian and Spanish fluently, and enjoys learning other languages to understand and help the families that contact and visit Children’s Hospital of Philadelphia (CHOP).
Prior to joining CHOP in 2017, Shaila was involved in medical language interpreting and healthcare administration. With her experience and skills, she strives to deliver a positive patient experience for every family and is very dedicated to help achieve Global Medicine’s and CHOP’s goals.
Basic Life Support (BLS)
BA - York College of Pennsylvania, York, PA
International Intake Coordinator, Global Patient Services
2010, Dean’s List Award