Hana Saed Hana Saed is an operations coordinator with Global Medicine at Children's Hospital of Philadelphia. Background Hanna's responsibilities include working with the clinical staff to understand the services needed to support international insurance and self-pay patients. She works with the clinical coordinator to create cost estimates for self-pay families and single case agreements for non-participating insurance. She regularly communicates with patient families regarding any financial matters. She is committed to assisting families and ensuring their understanding of CHOP's financial policies. Hana also procures goods and services required for international patient care as well as providing travel guidance and resources to CHOP's international travelers. Hana enjoys working with families around the world to help patients gain access to quality healthcare services not available in their home country. Trilingual in Arabic, Spanish and English, Hana effectively guides families through the process of becoming a patient at CHOP. Before coming to CHOP, Hana was an office manager at a pediatric office in New Jersey. She began working in CHOP's Global Medicine Department in 2014 as an Access Coordinator and enjoys learning about the different cultures and backgrounds of the people she meets. Hana is passionate about helping others and enjoys the opportunity to practice her Spanish and Arabic with the families she helps through Global Medicine. Education and Training Undergraduate DegreeBA in Biology - Rutgers University, New Brunswick, NJ Titles and Academic Titles Operations Coordinator Departments and Services Department of Global Medicine Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.