Coronavirus Updates from the Division of Allergy and Immunology

As we navigate this challenging, stressful time together, we want you to know that we are here for you. We would also like to provide you with updates about the many precautions we are taking to support broader public health efforts and reduce opportunities for the coronavirus (COVID-19) to spread. We are monitoring the situation closely and adapting our policies as needed to ensure the safety of our patients, families and staff. Please note this is a rapidly evolving situation. We will be updating our community regularly with key information.

To date, there is NO evidence that otherwise healthy patients who have allergies or asthma are at an increased risk compared to the rest of the population. It also appears that any pediatric patients who do catch the coronavirus tend to have a milder form of the disease than adults. It's important for you and your family to continue to take preventative measures to avoid being exposed to the coronavirus, such as social distancing, frequent hand washing and wearing a mask in public. If you have specific questions about your child with allergies or asthma, please call us.

Similarly, recent data has not shown an increased risk of infection from the coronavirus for pediatric patients with immunodeficiencies, compared to the rest of the population. However, we do recommend that patients with immunodeficiency discuss their specific condition with their immunologist to receive the most up-to-date recommendations.

Preventative measures

We recommend that ALL our patients (and their families) take extra care and use preventative measures such as staying inside as much as possible, practicing social distancing, and wearing a mask every time they leave the house.

Here are some important things to know at this time:

  • Please make sure your child(ren) are taking ALL their medications (inhalers too!) as prescribed.
  • We are here if you have questions about your child or need prescription renewals.
  • In order to better prevent the risk of inadvertent exposure, we have significantly decreased in-person patient visits (limiting to only certain conditions). In addition, there are no elective procedures being performed at this time.
  • Please let us know if you have concerns related to immunoglobulin replacement therapy, including the need for visiting nurse services.
  • The Day Medicine Unit will remain open throughout this time for patients receiving immunoglobulin replacement or other treatments. Please contact Day Medicine directly for scheduling questions: 215-590-1668.
  • Restricted visitation procedures are in place for all appointments and hospital visits. To keep our patients, families and staff safe from COVID-19 and other respiratory viral infections, we ask you to reduce the number of parents or caregivers as much as possible to all Children’s Hospital of Philadelphia sites. Our current COVID-19 restricted visitation policy is that no more than two healthy parents or caregivers (18 and over) are allowed to visit patients in the hospital or accompany patients to any appointment at a CHOP location. Parents and caregivers cannot be ill (must be without fever, cough or other concerning symptoms), nor have testing pending for COVID-19. Siblings are not permitted, with the exception of breastfeeding infants. These procedures are in place during this rapidly changing situation as the prevalence of COVID-19 continues to increase in our community.

IMPORTANT REMINDER: If you or your child develops a fever and symptoms of respiratory illness, contact your medical provider immediately. Before you go to a doctor’s office or emergency room, call ahead and tell them about your/your child’s symptoms. They will coordinate safe testing and treatment and get you the care you need.

Urgent care and emergencies

CHOP’s four pediatric urgent care locations remain open with regular hours. Urgent care video visits are also now available as an option for families.

Our Emergency Department (ED) is open. Please only visit our ED if your child is experiencing a true emergency.

Telehealth options

Screen shot of Allergy video visit CHOP has greatly expanded the use of video visits and other telehealth options as an alternative to some in-person visits when it is clinically safe and appropriate to do so. Find instructions for getting set up for video visits with a CHOP provider.

  • Current patients: We are looking at every patient appointment and evaluating the best way to connect with you about your child’s care. Your provider’s office will contact you to discuss options for any upcoming appointments. In the meantime, we encourage you to sign in to your MyCHOP account to ensure you can successfully access your account. If you have questions, or need to sign up for MyCHOP, please call your provider’s office.
  • New patients: Some specialties are using telehealth for new patient referrals and second opinions. Contact the specialty directly to discuss options.

We know this is a challenging time and we thank you for your understanding and partnership in keeping our patients, families and staff safe.

Helpful resources


If you are concerned about your child’s condition, please do not hesitate to reach out directly to your child’s physician. For questions about your office visit, including scheduling or rescheduling, please contact our scheduling center at 215-590-2549.