Coronavirus Updates for Orthopaedic Patients and Families

Updated July 17

As we navigate this difficult and unusual time together, please know that we in CHOP Orthopaedics are here for you. Your child’s ongoing care is just as important now as it was before the pandemic began. Don’t delay care. We are confident that we can safely provide the care your child needs.

We are open and safe, and currently seeing patients for all types of appointments. CHOP continues to take many precautions to support broader public health efforts to reduce the spread of the coronavirus (COVID-19). We are monitoring the situation closely and adapting our policies as needed to ensure the continued safety of our patients, families and staff.

We will continue to update our families regularly with key information. Read below for more details about the many precautions in place to keep you, your children and our staff safe, and what to expect when you come in to see us.

Outpatient/clinic visits

After much preparation throughout the COVID-19 pandemic, in-person visits were carefully resumed. Here’s what you can expect when you come back to see us.

We understand that families may be anxious about returning to a doctor’s office. If you are worried about bringing your child to an appointment, we encourage you to ask questions and tell us about your concerns. We are confident in the procedures in place at all CHOP locations to deliver care safely.

Elective surgeries/procedures

Orthopaedic surgery services are actively up and running, and operating smoothly. Since we began to gradually ramp back up in May, our surgical teams have transitioned successfully into this COVID-19 era of extra precautions, delivering the same high-quality surgical care as before the pandemic began.

If your child requires surgery, they will be tested for COVID-19 before undergoing the procedure. Testing 1-2 days before the scheduled procedure is recommended.

If you’d like to schedule a new appointment or reschedule an appointment that was cancelled or delayed, feel free to call us or send a message through MyCHOP.

If you have any questions or concerns, we encourage you to reach out to your care team.

Second opinions

We continue to hear from many families who have been told that their child needs orthopaedic surgery and would like a second opinion from CHOP orthopaedic experts. Such surgical second opinion requests can be facilitated using our referral nurse navigator. Depending on the specific problem, the second opinion could be in person or through telemedicine, as medically appropriate. If you’re seeking a second opinion, please fill out this form or call 215-590-1527.

Orthopaedics telehealth video visits

The Division of Orthopaedics continues to use telehealth, including video visits, when it is clinically safe and appropriate to do so. If you are interested in a telehealth visit, send a message requesting an “Orthopaedic Telemedicine Visit” through your MyCHOP account, or call our office at 215-590-1527 and our staff will assist you with setting up your visit. We encourage you to sign in to your MyCHOP account to ensure you can successfully access your account. If you have questions, or need to sign up for MyCHOP, please call us.

Find instructions for getting set up for video visits with a CHOP orthopaedics doctor or provider. If necessary, our staff will contact you with instructions on how to upload radiology imaging for your telehealth visit.

Please check with your health plan to confirm that your insurance covers video visits with your CHOP providers.

Additional safety information and resources for families

IMPORTANT REMINDER: If you or your child develops a fever and symptoms of respiratory illness, contact your medical provider immediately. Before you go to a doctor’s office or emergency room, call ahead and tell them about your/your child’s symptoms. They will coordinate safe testing and treatment and get you the care you need.

Read more about visitor restrictions, cleaning protocols, protective masks, and the many other safety measures in place:

Helpful resources

Check out these additional resources to help you keep your family informed and healthy.

We know this is a challenging time and we thank you for your understanding and partnership in keeping our patients, families and staff safe.


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