Dawn Banks Areas of Expertise: Administrative support to the HTC Nurse Manager/Regional Director and the Hemostasis and Thrombosis Nursing staff Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Dawn Banks has been a member of the team at CHOP that leads Mid-Atlantic Region III Hemophilia Treatment Centers since 2006, facilitating communication and planning for Mid-Atlantic Region III HTC activities. Education and Training Board CertificationBusiness Administration Titles and Academic Titles HTC Office Coordinator Departments and Services Mid-Atlantic Region III Core Center for Federally Funded HTCs Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.