Lauren Williams, BSN, RN Lauren Williams, BSN, RN, is a clinical nurse coordinator for the Department of Global Medicine at Children’s Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background As a clinical nurse coordinator for the Department of Global Medicine, Lauren coordinates medical services and facilitates communication between referring physicians and the Children’s Hospital of Philadelphia (CHOP) hospital staff. She provides ongoing case management for each patient from initial contact to time of discharge. Lauren brings specialized experience in critical care and complex care nursing. Lauren began her career at CHOP providing care for patients requiring complex management of multi-system medical conditions. She then transitioned to the Neonatal/Infant Intensive Care Unit and Pediatric Intensive Care Unit at CHOP. Lauren brings 8 years of critical care nursing experience to her current role. She has extensive experience providing care to critically ill children with multi-system dysfunction and traumatic injuries, from the most basic conditions to cutting edge therapies. Before joining the Global Patient Services team, she spent years in the Pediatric and Cardiac Intensive Care Units in both the University of California (UCSF) Benioff Children’s Hospital in San Francisco, California and Doernbecher Children’s Hospital in Portland, Oregon. Education and Training Undergraduate DegreeBSN - Drexel University, Philadelphia, PA Titles and Academic Titles Clinical Nurse Coordinator, Global Patient Services Departments and Services Department of Global Medicine Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.