Elizabeth Bates, MSN, CRNP Elizabeth Bates, MSN, CRNP, is a nurse practitioner in the Emergency Department at Children's Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Additional TrainingPostgraduate Certificate Program - Rush University, Chicago, IL Leadership Education in Neurodevelopmental Disabilities (LEND) Fellowship Program Board CertificationCertified Registered Nurse Practitioner - Acute Care (CRNP-AC)Advanced Trauma Life SupportBasic Life Support (BLS)Certified Pediatric Nurse Practitioner (CPNP-PC)Pediatric Advanced Life Support (PALS)Undergraduate DegreeBSN - University of Pennsylvania, Philadelphia, PA BA in Psychology, minor in Public Health and Health Policy - Harvard University, Cambridge, MA Graduate DegreeMSN in Pediatric Primary Care Nurse Practitioner - University of Pennsylvania, Philadelphia, PA Titles and Academic Titles Nurse Practitioner Departments and Services Emergency Department Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.