Jean Anne Cieplinski-Robertson Jean Anne Cieplinski-Robertson is the Senior Director of Nursing of Emergency Transport at Children's Hospital of Philadelphia. Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Additional TrainingCertificate from Wharton Nurse Leaders Program - University of Pennsylvania, Philadelphia, PA Certificate from Nurse Manager Academy - Johns Hopkins University, Baltimore, MD Undergraduate DegreeBSN - University of Pennsylvania, Philadelphia, PA BS in Chemistry - St. Joseph’s University, Philadelphia, PA Graduate DegreeMSN in Nursing Administration with Wharton Business Minor - University of Pennsylvania, Philadelphia, PA Titles and Academic Titles Senior Director of Nursing Departments and Services Emergency Transport Program Publications Papers2017 Agosto, P, Cieplinski, J.A., Roberts, K.E., Monforto, K., Tracy, E., Griffin, M. (2017). “The Central Staffing Office Intensive Care Nurse Residency: A Pilot Program. Nursing Economics 35(3) 146-149. 2013 Cieplinski, J.A. (2013). “Using Workforce Central to Effectively Staff to Demand”. Presented at Kronosworks2013 Annual Meeting, Orlando, Florida. 2011 Kathryn MacDavitt, DNSc, RN, Cieplinski, J.A., Walker, V. (2011), “Implementing Small Tests of Change to Improve Patient Satisfaction.” Journal of Nursing Administration 41(1) 5-9. 2007 Cieplinski, J.A., Walker, V., Donahue, M., Mayer, O., Bolton, J., Sadgwar, S. (2007). “Improving Communication on an Inpatient Pulmonary Unit.” Poster Presentation and Presented at The North American Cystic Fibrosis Annual Meeting, Anaheim, California. Bolton, J., Cieplinski, J.A., Donahue, M., Mayer, O., Walker, V., and Winterhalter, M.P. (2007). “Improving Communication on an Inpatient Unit.” Poster Presentation at 4th Annual Patient Safety Conference, University of Pennsylvania School of Nursing, Philadelphia, Pennsylvania. Slater, K., Hubbs, P., Jones, S., Cieplinski-Robertson, J.A., Roberts, K. (2007). “Sharing Staff: A Win-Win Solution for All. “ Poster Presentation at Nursing 2007 National Conference, Orlando, Florida. 2003 Ford, N.A., Drott, H.R. and Cieplinski-Robertson, J.A. (2003). Administration of IV Medications via Soluset. Pediatric Nursing 29(4) 283-286. 2002 Seip, S., Hamden, R., Colfer, A., Meraner, C., Ayeni, C., Chase, K. and Cieplinski-Robertson, J.A. (2002) “Adolescent Condom Readiness Program” Poster Presentation at The Society Of Pediatric Nurses National Conference, Washington, D.C. 2001 Cieplinski-Robertson, J.A., Tecklin, J., Hamden, R., Vizy, M., and Ayeni, C. (2001). “Airway Clearance: A Multi-Disciplinary Approach” Presented at The North American Cystic Fibrosis Conference, Orlando Florida. Awards and Honors 2007, Nursing Leadership Award, Children’s Hospital of Philadelphia Leadership and Memberships Memberships in Professional Organizations 2018-present, Society of Critical Care Medicine 2014-present, Society of Pediatric Nurse 2004-present, American Organization of Nurse Executives Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.