Welcome to your child's virtual visit

Your provider will be joining soon — please stay connected.

What to expect today

Your child's provider will guide you through the visit. During your visit, your provider may:

Review your child’s symptoms and history
Ask questions about how your child has been feeling
Observe your child’s breathing, movement, or skin appearance
Ask your child to do simple actions
Discuss next steps, prescriptions, or follow-up care

If you get disconnected, simply rejoin the visit — your provider’s team will wait for you.

Need language support? Interpreters are available to join your visit on demand. Over 65 languages are supported, including American Sign Language. Ask your care team and they'll get you connected.

While you wait

To help your visit go smoothly, take a moment to check the following:

Lighting: Sit in a bright room so your child’s face is easy to see.
Camera Position: Place your device at eye level when possible.
Sound: Check your volume and mute settings.
Space: Choose a quiet, distraction-free spot.
Tools: Keep a thermometer, flashlight, and medication list nearby.
People: If another caregiver should join, invite them now.

We'll be starting soon!

Troubleshooting tips

Having technical issues? Try this:

Move closer to your Wi‑Fi router
Close other apps using your camera
Switch to a different device if available
Refresh your browser or rejoin the call
Plug your device into a power source
If you lose connection, reopen your visit from MyCHOP — your provider will still be waiting