Ivelisse is originally from Ponce, Puerto Rico. In 2001, she arrived in Philadelphia and began working at a non-profit organization, Congreso de Latinos Unidos, where she stayed for six years. During her time at the Workforce Development Services Division (WDS), she worked with Temporary Assistance for Needy Families (TANF) recipients from the North District Welfare Department, dropout youth from the Philadelphia Youth Network Program, and community members. While working in the WDS Division, she also served as a CareerLink Coordinator for CalleAmericana CareerLink, the first bilingual CareerLink Center in North Philadelphia.
Ms. Lopez-Ruiz then served as the operations manager at the Hispanic Chamber of Commerce. Her role involved promoting economic development for small businesses in the Hispanic community and managing the Professional Mentoring Network and internal operations of the chamber.
Within International Patient Services (IPS) at The Children’s Hospital of Philadelphia (CHOP), Ivelisse is lead international access coordinator. Ivelisse is responsible for assisting clinical coordinators with the intake, review and coordination of care of international patients. As lead, Ivelisse supports the program manager in the development of policies and procedures to provide direction to other IPS staff.
In 2002, Ivelisse received a Customer Service Certification from the King of Prussia National Retail Federation in PA, and a diploma on Bilingual Customer Service. She studied chemistry at the Pontifical Catholic University of Ponce, P.R., and is now pursuing a bachelor's degree in psychology at Temple University. Ms. Lopez-Ruiz is bilingual in Spanish and English.
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