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Stephanie is the Senior Director of Network Business Operations and Access. In this role, Stephanie and her team focus on leveraging operational, financial, quality, patient experience, strategic, and care management data analytics as well as observational assessments to drive access, throughput, quality improvement, consumer orientation and financial performance throughout the national and regional network.
Senior Director of Network Business Operations and Access
The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
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Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care.
The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.