Macy Matthews, BS

Macy Matthews, BS, is responsible for overseeing the day-to-day business operations of the Global Medicine Department. Her primary duties include direct oversight of the Financial Clearance Process of Global Patients, which is completed by the Operations Coordinators. Additional duties include oversight of the department’s data and reporting needs, which is the primary responsibility of the Data Coordinator, and indirect oversight of the Global Access Team led by the Access Manager. In her role, Macy promotes long-lasting relationships and collaborations throughout the hospital, with International payers, as well as medical vendors.

Since joining the Global Medicine Department in 2013, Macy has grown and developed her skills to meet the changing needs of our department and patients. She has transitioned roles from a Financial Case Coordinator, to an Operations Coordinator, to the Business Manager, and most recently to the Specialized Business Sr. Manager. With each position, she has secured more knowledge and appreciation of the diverse international population we serve.

Currently, Macy is pursuing her Masters of Health Administration at the CAHME Accredited University of Scranton. Macy is also a Board Member for NEPA CHC, a Federally Qualified Health Center (FQHC) in Northeastern Pennsylvania.