Michael J. Smith, MD, MSCE Dr. Smith is an assistant professor of Pediatrics at the University of Louisville School of Medicine, in the Division of Pediatric Infectious Diseases. Background Dr. Smith is an assistant professor of Pediatrics at the University of Louisville School of Medicine, in the Division of Pediatric Infectious Diseases. In addition, he received specialty training in clinical epidemiology at the University of Pennsylvania. Dr. Smith has written numerous review articles and book chapters about vaccine safety and is co-author of The Complete Idiot's Guide to Vaccinations. Titles and Academic Titles Assistant Professor of Pediatrics, University of Louisville School of Medicine Departments and Services Vaccine Education Center Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.