Department of Family Relations
At Children’s Hospital of Philadelphia (CHOP), family-centered care is at the heart of our mission. We believe that families — no matter how they’re defined — understand their children best. We always partner closely with every family so that each child receives the best, and safest, care.
Your insights help us improve the healthcare experience for everyone!
We incorporate the input of CHOP families when providing medical care for children, and when developing new safety programs, designing our facilities, and more. From serving as family consultants to family partners, our families play different roles here at CHOP. This ensures we’re able to deliver safe, high-quality care with compassion and respect for all the families we serve.
What is family-centered care?
These are the core values of family-centered care and what you can expect from your child’s care team.
Family-Centered Care: In Our Families' Words
Parents say they see family-centered care in practice all the time at The Children's Hospital of Philadelphia. Here, they detail how CHOP is working to provide the best care for children and the most support for families.
We want your feedback!
Everyone here at CHOP strives for excellence in care and positive experiences for the children and families we serve. We believe the best way to enhance the quality of your experience here at CHOP is by listening to your feedback and incorporating it into our policies, procedures and daily operations.
Family partners program
Through our Family Partners Program, select caregivers are invited to share their experiences, insights and suggestions to enhance the quality of CHOP services. This unique program is central to our commitment to incorporate family-centered care in everything we do.
Family resources
This information can help you partner with your child’s care team to support your child throughout their hospitalization.
With your support, we can provide innovative, family-centered care to everyone we serve — today, tomorrow and for years to come.
