Kit Collection and Billing Information
This page is for Outreach client accounts ONLY, all CHOP patients should refer to the Billing and Insurance page for more information.
We have partnered with XiFin for managing our billing and account reconciliation processes. To access your invoices for CHOP laboratory services, please login to the Client Portal here:
Xifin iNet Client Portal Login Page
If you have any questions about your invoice, please call Customer Service at (844) 298-5432.
Payments can be mailed to the address below, or you can email us at ClinicalLabOutreach@chop.edu to inquire about processing a credit card payment.
The Children's Hospital of Philadelphia
P.O. BOX 780310
Philadelphia, PA 19178-0310
Tests with Kit Collection
Some specialized tests at CHOP require use of a CHOP-provided specimen collection kit. These kits include all materials needed for proper specimen collection, stabilization, and return shipping to our laboratory.
Currently, this applies to the:
Kits are shipped directly to the ordering site (or, in certain cases, to patients with clinician oversight). Each kit contains step-by-step instructions, collection tubes, packaging materials, and a pre-paid return shipping label.