Behavioral Escalations Clinical Pathway — Outpatient Specialty Care and Primary Care
Staff Proximity, Posture and Safety
The Crisis Prevention Institute recognizes the Supportive Stance℠ as a way to communicate respect, appear non-threatening and maximize safety. The Supportive Stance℠ considers position, posture and proximity when encountering an escalated person.
Position
Position is where you are in relation to others. In the course of your work, you may find yourself in front of the person or off to the side. Wherever possible, you want to approach people from the side rather than directly from the front or the rear.
Posture
Be sure your posture remains non-threatening, balanced and relaxed. Body movements, eye contact, and facial expressions are all part of your posture.
Proximity
Proximity is the managed distance between yourself and another person. Think about how close you need to be in order to be helpful in a given situation. Response the persons individual space, especially in conflict situations or when responding to someone who is distressed.
Crisis Prevention Institute Training Programs