Caitrin Carickhoff, MBA Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Caitrin Carickhoff is a business operations analyst for International Medicine and is a recent addition to the team. Caitrin started at The Children's Hospital of Philadelphia in Supply Chain where she played an integral role in a number of initiatives, including leading the implementation of a vendor access and relations program. In International Medicine, she is responsible for administering the department's patient relationship management tool, Salesforce, as well as website development and reporting and analytics.Caitrin graduated from Duquesne University with a BSBA in Marketing and Supply Chain. She received her Master's in Business Administration from Villanova University. Before coming to CHOP, Caitrin worked as a planner and manager for an operations leadership development program at Lockheed Martin in DC, San Diego and King of Prussia. Education and Training Additional TrainingMBA - Villanova University, Villanova, PAUndergraduate DegreeBSBA in Marketing and Supply Chain - Dusquesne University, Pittsburgh, PA Titles and Academic Titles Business Operations Analyst Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.