Genevieve Cattanea, MSW, LSW Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Selected Publications, Honors and Professional ActivitiesEditorial and academic positionsAcademic positions2008-2010, Student Advisory Committee, University of PennsylvaniaMemberships in professional organizationsNational Association of Social Workers, Pennsylvania ChapterPennsylvania Society for Clinical Social Work Education and Training Additional TrainingUniversity of Pennsylvania, Philadelphia, PA, MSWUndergraduate DegreeUniversity of Vermont, Burlington, VT, BA Titles and Academic Titles Social Worker Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.