Margaret M. Dezzi, RN, MSN, CRNP Margaret M. Dezzi, RN, MSN, CRNP, is a nurse practitioner in the Division of Otolaryngology (ENT) at The Children’s Hospital of Philadelphia. Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Additional TrainingMSN, Rutgers University, Camden, N.J.Board CertificationANCC Pediatric Nurse PractitionerUndergraduate DegreeMSN, Widener University, Chester Pa.Graduate DegreeBSN, Neuman College, Aston, Pa. Titles and Academic Titles Nurse Practitioner Departments and Services Division of Otolaryngology (Ear, Nose and Throat) Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.