Sze Man Yau, R.Ph Sze Man Yau, R.Ph, is a Clinical Pharmacy Specialist in Investigation Drug Services with the Department of Pharmacy Services at The Children's Hospital of Philadelphia. Background Ms. Yau has extensive experience as a hospital staff pharmacist and has been at CHOP since 1998. She has more than 20 years of experience in both hospital and retail pharmacy. Education and Training Graduate DegreeBachelor of Pharmacy - Ernest P. Mario School of Pharmacy, Rutgers University, Piscataway Township, NJ Titles and Academic Titles Clinical Pharmacy Specialist in Investigation Drug Services Leadership and Memberships Memberships in professional organizations American Society of Health-System Pharmacists (ASHP) Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.