Rachel A. McKenna, MSN, RN, FNP-BC Rachel A. McKenna, MSN, RN, FNP-BC, is an advanced practice nurse manager in the Division of Plastic and Reconstructive Surgery at The Children's Hospital of Philadelphia. Phone: (215) 590-2208 Education and Training Board CertificationCertified Family Nurse Practitioner (FNP-BC)Undergraduate DegreeBSN - University of Pennsylvania, Philadelphia, PA BA in Biology - College of the Holy Cross, Worcester, MA Graduate DegreeMSN, Family Nurse Practitioner Program - University of Pennsylvania, Philadelphia, PA Titles and Academic Titles Advanced Practice Nurse Manager Departments and Services Division of Plastic and Reconstructive Surgery Craniofacial Program Ear Deformities Program Pediatric and Adolescent Breast ProgramFacial Motion Disorders ProgramNeonatal Craniofacial ProgramVelopharyngeal Dysfunction ProgramCleft Lip and Palate Program Publications Posters and PresentationsInvited Lectures 2016 CHOP Talks: Pediatric Hand Burns; Triage and Management. December 22, 2016. CHOP Care Network Provider Series. What is New in Craniosynostosis, Orthomeria Star Summit, Orlando, FL. November 9, 2016. CHOP Talks: Plagiocephaly. April 26, 2016. CHOP Care Network Provider Series. Plagiocephaly Management for the Pediatrician: Reading Hospital Grand Rounds. February 18, 2016. Plagiocephaly and Craniosynostosis for the Pediatrician. February 18, 2016. Grand Rounds at Reading Health Care, Reading Hospital, PA. Atypical Lesion Identification and Burns in Children. January 13, 2016. New Jersey Association of School Nurses. Awards and Honors Graduated Summa cum laude - University of Pennsylvania, Philadelphia, PA Sigma Theta Tau International Honor Society - University of Pennsylvania, Philadelphia, PA Leadership and Memberships Memberships in Professional Organizations American Society of Plastic Surgery Nurses Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.