Michelle Hepburn, MD

About Michelle Hepburn, MD

Titles

Pediatrician

Certifications

Pediatrics – American Board of Pediatrics

Research Interests

breastfeeding perceptions

Education & training

Medical Degree

SUNY Buffalo School of Medicine

Internship

St. Christopher's Hospital for Children

Residency

St. Christopher's Hospital for Children

Team affiliations

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Patient experience rating

(based on 278 submissions)
  • Clear Explanation
    4.8 of 5
  • Showed Concern
    4.9 of 5
  • Included in decisions
    4.8 of 5
  • Would recommend
    4.8 of 5
  • Discussion of Proposed Treatment
    4.8 of 5
Learn about the patient experience rating system

Comments

  • Dr. Hepburn was great! This was our first visit with her and she listened to my concerns and was very professional and kind. Would definitely see her again!
    5 of 5
    Apr 25, 2024

  • The Doctor did extremely well with providing information we needed.
    5 of 5
    Apr 18, 2024

  • Doctor was very knowledgeable.Put my mind at ease. We came in for an emergency appointment. She was very calm & patient with us!
    5 of 5
    Mar 28, 2024

  • Blessed to have her
    5 of 5
    Feb 24, 2024

  • Dr. Hepburn is amazing. She is sincere and caring and addresses all of our questions clearly.
    5 of 5
    Jan 31, 2024

  • Dr. Hepburn is a great physician. She's very attentive to my child and she listens to my concerns.
    5 of 5
    Jan 09, 2024

  • Our doctor was awesome. We would love to make her our son's primary doctor. We are just time parents and she was very patient and answered all of our questions; she showed us so much care it felt as If we were her only patients at the time, even when we know that wasn't the case. She was very attentive, l explained things to us without confusing medical jargon and expressed care.
    5 of 5
    Dec 09, 2023

  • We love Dr.Hepburn; she is so kind and does not laugh with some of the ridiculous questions I ask. She is so good with our daughter especially since the doctors office scares her so much.
    5 of 5
    Dec 07, 2023

  • The provider we saw was extremely nice and my son sat through the exam easily which was nice. Would definitely see this provider again.
    5 of 5
    Oct 14, 2023

  • Dr. Hepburn is always a pleasure. Always answers my questions and involves me in decision making. She also asks great questions of things I haven't thought of. Gives me a well rounded view of what my son is experiencing.
    5 of 5
    Oct 04, 2023

  • Both Pat (the NP) and Dr. Hepburn were excellent!
    5 of 5
    Sep 30, 2023

  • She is so kind and compassionate and knowledgeable.
    5 of 5
    Sep 12, 2023

  • Dr Hepburn is just AMAZING!!! Very knowledgeable, current, and personable. My son is super comfortable with her and so am I to ask any questions that we may have. She is truly a gem and that is so needed in today's world!!!
    5 of 5
    Sep 09, 2023

  • Never saw this doc before in the practice.. But she as great and I've been complimenting her to everyone today
    5 of 5
    Aug 30, 2023

  • Just love Dr Helpburn. Never pushy always kind and understanding.
    5 of 5
    Aug 23, 2023

  • She's a great doctor
    5 of 5
    Aug 10, 2023

  • Doctor provided great explanation
    5 of 5
    Aug 03, 2023

  • Dr. Hepburn is great! She is very thorough and calm.
    5 of 5
    Jul 05, 2023

  • We absolutely love, Dr. Hepburn. She is absolutely amazing.
    5 of 5
    Jun 27, 2023

  • Dr Hepburn is always fantastic! Very well bedside manner and always a joy
    5 of 5
    Jun 13, 2023

  • I was very impressed with Dr. Hepburn.
    5 of 5
    May 27, 2023

  • Nothing but positive things to stay about dr. Hepburn
    5 of 5
    May 25, 2023

  • My experience with this office is always great. Everyone is so kind and courteous. We absolutely love having Dr. Hepburn as our son's pediatrician. She's seen him since he was born, and it means a lot that she remembers us when we come in and she is just as happy as we are about his growth. She's always so attentive and kind, and I don't think we've ever seen her without a smile on her face. Thank you for all you do Dr. Hepburn!
    5 of 5
    May 20, 2023

  • Dr Hepburn is always so attentive to my boys needs.
    5 of 5
    Mar 02, 2023
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About the Patient Experience Rating System

The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient’s protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.