We understand that exceptional medical care is only one piece of your child’s healthcare picture. Whether you’re visiting the King of Prussia Campus for a single outpatient appointment or an inpatient stay, you and your family can take advantage of support services and resources designed to help you care for your child and yourself. Below, you’ll find a list of on-site support services, as well as a community resource database.
Support services
Social work
The staff in the department of Social Work and Family Services are available 24 hours a day, every day of the year, to help families solve problems and cope with the challenges of caring for a sick child.
Language services
We offer face-to-face language interpretation with professional medical interpreters, sign language interpretation, TDD/TTY, and access to phone interpretation from any CHOP phone and video interpretation through an app on the CHOP-provided iPad in each room.
Case management
Case managers work closely with patients, families and other members of the medical team to coordinate each patient's discharge plan and to serve as the link between the hospital and the patient’s insurance plan.
Child Life, Education and Creative Arts Therapy
The Child Life, Education and Creative Arts Therapy staff help patients and family members cope with their healthcare experiences using developmentally appropriate activities. They also provide education about and preparation for medical procedures and offer emotional support.
Spiritual Care
Multifaith chaplaincy staff are sensitive to the varied expressions of faith and are dedicated to providing professional pastoral care to children and their families as they cope with their hospital experience, 24 hours a day.
Family consultants
Family consultants are parents of children who have received medical care at CHOP’s King of Prussia Campus. They are employed by CHOP’s Family Relations Department, and partner with staff to bring the family voice and perspective into every area of the hospital.
Ethics consultation service
When you and your child's healthcare team must make difficult treatment decisions, the Ethics Consultation Service staff may be able to help.
Support groups
CHOP hosts a wide range of family support groups – both in-person and virtually. These groups welcome new families and are available to provide comfort and solace to parents and others who are coping with a child's illness, chronic medical condition or injury.
Home care
The Home Care Service department provides comprehensive, in-home, family-centered care as an alternative to hospitalization.
Bereavement
We offer many forms of support to help families rebuild their lives after the death of a child. We host support groups, workshops and services for parents, caregivers and siblings who are grieving.
Community Resources for Families Database
The Community Resources for Families database offers families and professionals the opportunity to see what resources are available in your area and, in some instances nationally, to best meet the needs of patients at our hospital in King of Prussia. Agencies listed are nonprofit and often provide services to people with disabilities and illnesses beyond what is included in the agency description. Search the Community Resources database »