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Online Remote Medical Consultation Program

Online Remote Medical Consultation Program
Father and son smiling together looking at a laptop computer.
Children's Hospital of Philadelphia offers a variety of remote second opinion and consultation options for patient families.

 

Remote medical record reviews (online consultations) may be available to patients who live in certain states.  This option might allow CHOP pediatric specialists to review a patient's medical records virtually in advance - or in place of - a potential hospital visit and provide a written report to you and the patient’s treating physician. The record review evaluation is provided in writing and is not performed via a phone call or virtual meeting.

We currently offer online review of patient records in the following clinical areas:
  • Diagnostic and Complex Care Center (including autonomic dysfunction, POTS , chronic fatigue, post COVID syndromes, amplified musculoskeletal pain syndrome, post illness syndromes)
  • Endocrinology
  • Gastroenterology (including VEO/IBD, pancreatic disorders, Celiac disease)
  • General Surgery
  • Infectious Disease
  • Nephrology (including kidney transplant)
  • Neurology
  • Neurosurgery
  • Oncology (including relapsed/refractory neuroblastoma, bone tumor, Leukemia, brain tumor)
  • Orthopedics (including sports medicine, spine, fractures/injuries)
  • Ophthalmology
  • Otolaryngology (ENT)
  • Plastic and Reconstructive Surgery
  • Pulmonology
  • Rheumatology
  • Urology (including hypospadias, kidney stones and many other conditions)
View all View all

To learn more or see if your child is eligible for this program, please submit an intake form here.

A member of CHOP’s National Patient Services team will be in touch to learn more about your child and help decide next steps.

Some programs offered may involve a fee. You may not be eligible for an online review based on the state you live in or the patient’s condition. If you have any questions about the process or wish to speak to someone from our team about scheduling an in-person appointment at CHOP, please call us at 267-425-3560 Monday-Friday 8 a.m. - 5 p.m. EST or email chopusa@chop.edu.

The Remote Online Consultation Program is NOT available to patients living within CHOP’s primary service area, which includes:  

  • Pennsylvania: Berks, Bucks, Chester, Delaware, Lancaster, Lehigh, Montgomery, Northampton and Philadelphia counties

  • New Jersey: Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, Hunterdon, Mercer, Middlesex, Monmouth, Ocean, Salem and Somerset counties

  • Delaware: New Castle county

If you are interested in an in-person second-opinion appointment, click here. 

Celiac Disease Second Opinion: Jack's Story

Jack, 12, was diagnosed with celiac disease and is adjusting to life without gluten. His family appreciates Children’s Hospital of Philadelphia’s thorough approach to making the diagnosis and the support they have received in making the transition to gluten-free eating.