Please take a minute and review this important information about this year’s Chronic Lung Disease Family Reunion at the Philadelphia Zoo.

This event will be held RAIN or SHINE!

Start & end time, event check-in

What time should I arrive?

Event check-in will open at 9:30 a.m. directly outside of the front gates of the Zoo for any family wanting to enjoy the Zoo before the reunion begins.

The reunion event will begin at 11:00a.m. in the Peacock Pavilion.

At 11:30 a.m., make your way to the Impala Fountain for a group photo before the reunion program begins.

After 12 p.m. (noon) our check-in tables will move to the Peacock Pavilion. If you arrive after 12 p.m. let the Zoo staff know you’re with the Chronic Lung Disease Family Reunion. You can proceed to the Peacock Pavilion once through the gates. Check-in and T-shirt distribution will end by 2 p.m.

What time does the event end?

Our official CHOP event will end at 3 p.m. Please note this means that after 3 p.m., you will not be able to obtain parking vouchers, and T-shirt distribution will be closed. However, you’re welcome to stay until 5:30 p.m., when the Zoo closes.

Do I need to print my ticket?

No. When you arrive at the Zoo entrance, please be prepared to give us the last name you registered with. That is how we’ll check you in!

When you check in, you’ll get your Zoo entrance tickets, zoo passport and parking pass.

Do I need a separate ticket for Zoo admission?

You’ll receive your Zoo entrance ticket when you check in on the day of the event.

Formal program and group photo

Will there be a formal event program and group photo?

Yes! The program will begin promptly at 11:00 a.m. in the Peacock Pavilion, which will also serve as our “home base” for the day. We’d love for you to be included in the group photo, which will be at 11:30 a.m., following the program.

Will there be T-shirts?

Yes, T-shirts for CHOP patients will be available once you’re checked in! Once you’re checked in, proceed to the Peacock Pavilion.

Due to the overwhelming response and attendance expected for this event, we’ll do our best to make sure every patient and their sibling(s) gets a T-shirt. We appreciate your patience and understanding.

Parking & directions

When do I get my parking voucher?

One parking voucher will be provided to each group at check-in. You do not need a voucher to enter a garage/lot. You will give the voucher to the parking attendant when you leave.

Where should I park?

The Tiger Lot, accessible from 34th Street is closest to the main entrance. If the lot is full, parking will also be available at the Zoo Garage at 35th & Girard Ave. (entrance at 3500 W. Girard Ave.).

Handicapped accessible parking spots and spaces for vans are available in both the Tiger Lot and the Parking Garage.

Please visit the Zoo’s website for directions and additional information.

Are there strollers or wheelchairs available?

Yes, stroller and wheelchair rentals are available at the Go-Roll station on a first-come, first-serve basis during the day. Check out more information: https://www.philadelphiazoo.org/amenities.

Food & drinks

A buffet lunch will be served in the Peacock Pavilion from 12Noon -1:00 p.m. Beverages, snacks and deserts will be available throughout the event.

Can I bring outside food/drink?

Yes. If you wish to bring your own lunch, snacks or any special foods your child or family may require based on dietary restrictions, you can bring those in small bags or soft coolers. Breastmilk is also permitted. Please don’t bring large hard-sided coolers, and no alcoholic beverages.

Miscellaneous

What do I do if I have a problem?

If you have an emergency, the best thing to do would be to find a Zoo staff member and ask for help. If you have any questions regarding the CHOP event (food, parking, T-shirts, etc.), the Peacock Pavilion will be our home base until 3 p.m.