Mia Flournoy Mia Flournoy is program coordinator with Global Medical Education in the Department of Global Medicine at Children's Hospital of Philadelphia. Background Mia serves as a primary contact for inquiries from international visitors pursuing additional medical training at The Children's Hospital of Philadelphia (CHOP). She coordinates the application and intake process for international medical education applicants and helps them prepare for their arrival to Philadelphia. Her excellent customer service and interest in the multi-cultural atmosphere make her an excellent addition to the Global Medical Education team. Prior to moving to CHOP, Mia served as an administrative assistant in the legal department of the pharmaceutical company, GlaxoSmithKline, for four years. Mia is currently enrolled at The University of Phoenix pursuing her Bachelor of Business Administration. Titles and Academic Titles Program Coordinator, Global Pediatric Education Departments and Services Department of Global Medicine Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.