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Mohammad’s position requires high-level customer service skills with our families, departments, and clinical staff by phone and face-to-face interactions. He is responsible for greeting patients and families in a professional and customer-friendly manner, registering patients, collecting demographics, collecting insurance information, and receives payments associated with services rendered and any other duties necessary to provide efficient, timely check-in and check-out services to the patients and families of the Global Patient Services clinic.
Before CHOP, Mohammad was an area manager in a retail company, where he managed five store locations. He is also a licensed real estate agent in Pennsylvania and a member of Greater Philadelphia Association of REALTORS®.
BS in International Business - Strayer University, Wyoming, New York
AD in Business Administration - Community College of Philadelphia, Philadelphia, PA
Patient Service Associate II, Global Patient Services Clinic
The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
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Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care.
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