Todd Dillard, BA, MFA Todd Dillard, BA, MFA, is a writer and editor at Children's Hospital of Philadelphia. Areas of Expertise: Narrative medicine, Creative therapy, Academic affairs Locations: Main Campus Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Education and Training Undergraduate DegreeBA in Creative Writing - University of Houston, Houston, TX Graduate DegreeMFA in Creative Writing - Sarah Lawrence College, Bronxville, NY Titles and Academic Titles Writer and Editor Departments and Services Gardens at Children's Hospital of Philadelphia Research Interests Narrative medicine Awards and Honors Grant from the Society of Children’s Book Writers and Illustrators Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.