Ahaviah Glaser, JD Ahaviah Glaser, JD, is Director of Health Policy for the Office of Government Affairs and PolicyLab at Children's Hospital of Philadelphia Appointments and Referrals: 1-800-TRY-CHOP (1-800-879-2467) Background Ahaviah (“Havi”) Glaser is Director of Health Policy for the Office of Government Affairs and PolicyLab at Children’s Hospital of Philadelphia (CHOP). With more than two decades of health law and policy experience, Havi is a seasoned public policy advisor who previously served on Capitol Hill as Sen. John D. Rockefeller’s (D-WV) Senior Health Counsel as well as the Staff Director for the Senate Finance Committee’s Subcommittee on Health Care. She is known for her expertise across public health insurance programs with a focus on the intersection of these programs, such as Medicaid and the Children’s Health Insurance Program (CHIP) or Medicaid and Medicare. With a background in intellectual property and antitrust litigation, Havi has been active on private market insurance reform as well as pharmaceutical pricing issues. On and off the Hill, she has worked to identify concerns raised by health information technology, including challenges related to interoperability and privacy. She also worked closely with the Senate Commerce Committee to raise concerns regarding e-cigarettes and the ongoing challenge of finding a way to stop the marketing of tobacco to children. Havi's work has always had a focus on health disparities, and this issue will remain a central one in her work at CHOP. Havi has been a frequent public speaker, and she served for nearly a decade as an Adjunct Professor of Health Law at American University’s Washington College of Law. She earned her JD from the University of Michigan Law School and her BS, with honors, from the University of California at Berkeley. She is admitted to practice in Washington, DC, California, Massachusetts and numerous federal courts across the country. Education and Training Undergraduate DegreeBS - University of California at Berkeley, Berkeley, CA Graduate DegreeJD - University of Michigan Law School, Ann Arbor, MI Titles and Academic Titles Health Policy Director Departments and Services Government Affairs Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.