Peter M. Grollman Peter M. Grollman is Senior Vice President of External Affairs at Children's Hospital of Philadelphia. Contact Us: 267-426-6904 Background Peter M. Grollman Senior Vice President, External Affairs Children’s Hospital of Philadelphia Peter leads a portfolio of externally facing functions and supports the ongoing achievement of Children’s Hospital of Philadelphia’s (CHOP) three-part mission of patient care, education, and research through oversight of the Departments of Public Relations & Marketing; Diversity & Inclusion; External Affairs; Government Affairs; and Community Relations. In this role, he develops and supervises the creation and execution of tactics and strategies that ensure the Hospital’s external communications, commitment to a diverse and inclusive environment, community engagement and health policy goals align with the Hospital’s mission and strategy. Peter was hired as Director, Government Affairs, Community Relations & Advocacy in 2007. Prior to joining CHOP, he served as an aide in the United States Senate before joining a Washington, DC, based public affairs firm specializing in healthcare advocacy. He received his bachelor’s degree in political science from The Pennsylvania State University and also holds a Master of Government Administration from the University of Pennsylvania. He serves on the Board of Directors for the Philadelphia Freedom Valley YMCA, Economy League of Greater Philadelphia, and the University City District. Peter also served on the Health Transition Review Team for Pennsylvania Governor-elect Tom Wolf. Education and Training Undergraduate DegreeBS in Political Science - The Pennsylvania State University, University Park, PA Graduate DegreeMaster of Government Administration - University of Pennsylvania, Philadelphia, PA Titles and Academic Titles Senior Vice President, External Affairs Departments and Services Government AffairsCommunity Relations Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments. Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.