Mona Pandeya is the manager in the Office of Diversity and Inclusion, and is responsible for a portfolio of diversity programs and activities that positively impact the CHOP workforce, workplace, and related communities. She also serves as an expert consultant collaborating with leaders and employees in their creation and support of inclusive and diverse teams.
Most recently, Mona worked in the CHOP Leadership Institute providing frontline managers with high touch, experiential, learning opportunities to empower them to thrive in their roles as leaders. Prior to CHOP, she was the Director of Learning & Development at Bioclinica, a clinical trial solutions provider based in the Philadelphia region. There she built an L&D Center of Excellence for a client base of 3500 employees located in 16 countries, through several M&A activities, as well as Leadership and Ownership transitions. Mona began her career working in training and organizational development at ARAMARK, managing, facilitating, and developing programs for a diverse audience in all levels of leadership. She then went on to build the learning function at Firstrust Bank including acting as the organization’s diversity officer.
Mona holds a master’s degree in organizational development from Saint Joseph’s University in Philadelphia and a bachelor’s of science in psychology and communication from Purdue University in West Lafayette, Indiana. Mona has traveled to over ten countries and still has yet to visit Mexico!
Education and Training
BS in Psychology and Communication - Purdue University, West Lafayette, IN
Masters in Organizational Development - Saint Joseph’s University, Philadelphia, PA
Titles and Academic Titles
Patient Experience Ratings
About the Patient Experience Rating System
The Patient Experience Rating is an average of all responses to the care provider related questions shown above from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
Responses are measured on a scale of 1 to 5 with 5 being the best score.
We are committed to true transparency. However, to ensure the comments are fair and correctly attributed, we review each one before posting to the website. We exclude entire comments that disclose patient's protected health information, are off-topic, or include other confidential or inappropriate content. Comments will appear on provider bios only if providers have a minimum number of comments.
Comments are shared internally for education purposes to ensure that we are doing our very best for the patients and families for whom we are privileged to care.
The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.