Michele Ryan Michele Ryan is office administrator for Government Affairs and Community Relations at Children's Hospital of Philadelphia. Contact Us: 267-426-6904 Background Michele serves as the office coordinator for Government Affairs and Community Relations. She has been at CHOP for 10 years, with previous experience in other administrative roles. Please contact Michele if you need administrative assistance, help with reimbursements or have general questions about our department. Titles and Academic Titles Office Coordinator Departments and Services Government AffairsCommunity Relations Patient Experience Ratings About the Patient Experience Rating System The Patient Experience Rating is an average of all responses to the care provider related questions shown below from our nationally-recognized Press Ganey Patient Satisfaction Survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question. Responses are measured on a scale of 1 to 5 with 5 being the best score. The comments are submitted by patients and families and reflect their views and opinions. The comments are not endorsed by and do not reflect the views of Children’s Hospital of Philadelphia.