Department of Family Relations Resources
Communication Resources for Families
Effective communication between families and members of their child’s healthcare team is at the heart of family-centered care and is the goal of everyone at CHOP.
Patient Safety: Tips for Families
The Children’s Hospital of Philadelphia is committed to patient safety and keeping every child safe every day. Excellent communication between staff and families helps us reach that goal.
Phone Tips for Families
At The Children’s Hospital of Philadelphia, we know much of the important, day-to-day interaction between families and the healthcare team happens by phone. These tips can help ensure effective communication on the phone.
Questions About My Child's Medication
Medication safety is very important. Asking these questions will help you partner with your child’s healthcare team so your child is given medication safely.
Six Rights of Medication Administration
The Six Rights of Medication Administration are a set of guidelines that medical professionals adhere to when administering medication.
Talking With Your Child's Healthcare Team
At The Children’s Hospital of Philadelphia, we want you to have all the information you need to talk with your child’s healthcare team.
Tips for Building Partnerships Through Collaboration
These guidelines will help you more effectively participate so the family point of view is represented as we shape CHOP projects.
Tips for Participating in Rounds
Rounds are when the medical team visits each inpatient as a group to review the patient’s status and care plan. Learn how to share your observations and ask questions during rounds.
Understanding How Your Child’s Healthcare Team Makes a Diagnosis
Finding an explanation for your child’s health problem can take time. Here are tips on how to work with your child’s healthcare team during that process.