Department of Family Relations Resources

Effective communication between families and members of their child’s healthcare team is at the heart of family-centered care and is the goal of everyone at CHOP.

The Children’s Hospital of Philadelphia is committed to patient safety and keeping every child safe every day. Excellent communication between staff and families helps us reach that goal.

At The Children’s Hospital of Philadelphia, we know much of the important, day-to-day interaction between families and the healthcare team happens by phone. These tips can help ensure effective communication on the phone.

Medication safety is very important. Asking these questions will help you partner with your child’s healthcare team so your child is given medication safely.

The Six Rights of Medication Administration are a set of guidelines that medical professionals adhere to when administering medication.

At The Children’s Hospital of Philadelphia, we want you to have all the information you need to talk with your child’s healthcare team.

These guidelines will help you more effectively participate so the family point of view is represented as we shape CHOP projects.

Rounds are when the medical team visits each inpatient as a group to review the patient’s status and care plan. Learn how to share your observations and ask questions during rounds.

Finding an explanation for your child’s health problem can take time. Here are tips on how to work with your child’s healthcare team during that process.