Department of Family Relations Resources

Effective communication between families and members of their child’s healthcare team is at the heart of family-centered care and is the goal of everyone at CHOP.

Children’s Hospital of Philadelphia is committed to patient safety and keeping every child safe every day. Excellent communication between staff and families helps us reach that goal.

At The Children’s Hospital of Philadelphia, we know much of the important, day-to-day interaction between families and the healthcare team happens by phone. These tips can help ensure effective communication on the phone.

Medication safety is very important. Asking these questions will help you partner with your child’s healthcare team so your child is given medication safely.

Rounds are when the medical team visits each inpatient as a group to review the patient’s status and care plan. Learn how to share your observations and ask questions during rounds.